Guidelines

The N-S EMA periodically publishes guidelines to establish standard practices for funded priorities. This folder contains the latest guidelines for EFA, Eligibility, Medical Transportation and Medical Case Management. Check this link regularly for updates and new guidelines.

Emergency Financial Assistance (EFA)

Icon of a document with lines and a square, next to the text 'EFA Program Guidelines'.
Icon of a document with a corner folded, next to text that reads "EFA Client Form".

Eligibility

Icon of a document with lines and a square, next to the text 'Program Eligibility' in bold font.
A graphic illustration with a document icon and the text "Self Admission 2025".
Icon of a document next to the text "Consumer Handout"
Illustration of a document icon with the words "Flexibility Determination" next to it.
Logo with a newspaper icon and the words 'FPL TABLE' to the right.

Medical Case Management (MCM)

Icon of a document with text and a square image placeholder, labeled 'MCM MNT Assessment Tool'.
A graphic with a document icon and the text 'MOM EXPECTATIONS'.

Medical Transportation (MT)

Graphic of a document icon with the text 'Part A Transportation' to the right.
Icon of a document next to the text 'Transportation Exemption Form'

Universal Service Standards

Icon of a document next to the text 'Universal Service Standards'